Customer Service Representative - Chapman Ford Mazda - Egg Harbor Township, New Jersey, United States

  • Job Type: Full Time
  • Category: Automotive,BDC,Customer Service Representative
  • Published: 05-06-2020
  • Salary: $13 to $19 Per Hour
  • Job Location: Egg Harbor Township, New Jersey, United States
Job Description:

Hiring Immediately, Customer Service Representative.  Full and Part time positions available.

Chapman Auto Group is looking for motivated members to join us in helping create the best customer vehicle ownership experience in the region for our customers.  Our Customer Care Team Members help customers schedule all their vehicle service needs and help remind them when its time to bring their vehicle into our facilities.  We use state of the art technology to contact customers via text and email.   If you like to stay busy, enjoy a fast pace environment and helping customers this is the position for you. Flexible work schedules and $13-$19 per hour. REQUIREMENTS

Previous automotive  experience is NOT REQUIRED for this position. Professional  training will be provided. Those with experience in call center, telemarketing, and customer service are highly encouraged to apply. Qualified applicants should have a professional appearance, high energy positive attitude, and strong communication skills.  We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job.

BENEFITS

  • Generous compensation with base pay and bonus
  • Health with choice of medical plans starting at $84.50 per month
  • Dental and Vision insurance
  • 401K retirement investment plan with company match
  • Paid vacation and holiday time
  • Life insurance & Short-term and long-term disability insurance
  • Generous employee discounts on vehicles purchases, parts, and service

RESPONSIBILITIES

  • Answer service appointment requests via email, phone, or text and schedule appointments
  • Confirm first service appointments for clients with a recent purchase
  • Contact customers according to service needed schedules and proactively ask for appointments
  • Use our customer relation software to follow up with clients and sure satisfaction after each service
  • Assit the Service Manager and Central BDC Manager as requested
  • Conduct business in an ethical, and honest fashion with integrity.

 

Click the Apply button to submit your resume!

We will contact you for your confidential interview.

Call 844-HIRE-STAFF for additional questions.

 

No previous Automotive  experience is required! Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license. Content of this ad is sole responsibility of the advertising dealer. Sandler Training is a registered TM. ©RecruitmentHQ 2019

Chapman Auto Stores provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

        

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